WHERE IS MY ORDER BEING SHIPPED FROM?
Orders placed on our website will be shipped from our warehouse in Montreal, Canada.
HOW LONG AFTER I ORDER WILL MY ITEMS BE SHIPPED?
Orders will be ship within 1-5 business days of being placed. Sales and Launch week orders will take up to 7-14 business days.
HOW DO I QUALIFY FOR FREE SHIPPING?
Orders of 175$ CAD or more qualify for free shipping.
CAN YOU SHIP TO MY COUNTRY?
YES! We ship worldwide. We will do our very best to reach you wherever you are.
HOW DOES ALI-LOU CLOTHING FIT?
Our sizing runs true to size. Please keep in mind that bamboo can shrink if dried so size accordingly!
HOW SHOULD I WASH MY BABY CLOTHING?
We always recommend hand-washing or running a delicate cycle to wash any of your little munchkin's clothes
I ORDERED THE WRONG SIZE, WHAT NOW?
If you ordered the wrong size, please send us an email at firstname.lastname@example.org.
WHAT HAPPENS IF I DON'T RECEIVE MY ORDER?
Obviously someone out there received your cute clothes. Good for them but not for you. Email us straight away and we will solve, pronto!